Success Story: Data Recovered from a Seagate Desktop Hard Disk Not Detected for Over 2 Years

Our client Mr. Samik Dutta had a Seagate Internal 3.5 hard disk.The hard drive contained his son’s childhood photos and other files. He visited our Kolkata office for data Recovery of that hard disk. It had been completely non-functional for the past two years—not detected by any system or device.
The main issue with Mr. Dutta’s hard disk was that it was completely dead. Since the drive hadn’t been accessed or powered on in two years, the condition of the internal components was unknown. Recovering data from such devices requires not only expertise, but also the right tools, clean lab conditions, and precision handling.
Upon receiving the drive, our data recovery team conducted a full diagnostic analysis to understand the condition of the drive. After the assessment, we had a detailed discussion with Mr. Dutta, explaining the recovery process and the estimated timeline. With his consent, we proceeded with the recovery process.
Our team successfully retrieved the entire set of required data—including all the childhood photos of his son, within just 2 days. Before final delivery, we verified the recovered data with the client through an online session. Once he confirmed that everything was intact, we securely handed over the data to him.
If you're facing a similar issue with any non-detected storage device, contact System Tools, and let us help you recover what matters most.