Success Story: Data Recovered from Two Non-Detecting External Hard Drives
Tech Author
Data stored on external hard drives often holds personal memories. In this case, our client owned two external 2.5-inch hard drives, one from WD and the other from Seagate, both of which had become non-detectable. These drives contained a lifetime collection of photographs that were extremely important to him. After a long period of non-usage, the client attempted to reconnect the drives to his laptop, only to find that neither was being recognized by any system. In search of a reliable data recovery solution to restore his memories, he found our services online and contacted us for assistance.
External hard drives are widely used for storing large volumes of data such as photos, videos, and backups due to their portability and ease of use. They provide a convenient way to secure personal and professional files outside the primary system storage. However, factors such as prolonged non-usage, improper handling, or sudden disconnection can lead to detection failures and data inaccessibility, requiring professional data recovery support.
Upon receiving both drives, our technical team initiated a detailed analysis to understand their condition. The assessment was essential not only because the drives were non-detecting, but also because they had remained unused for a considerable time, which can contribute to additional technical issues. Based on the diagnostic findings, our professionals carried out the required recovery procedures in a controlled environment to retrieve the stored data, despite the challenging condition of both devices. After the recovery process was completed, the retrieved data was verified and confirmed by the client. Once approved, all recovered files were securely handed over to him.
