Mass Crackdown: WhatsApp Blocks 8.4 Million Accounts in India Over Violations

WhatsApp banned over 8.4 million accounts in August to curb fraud, enforce regulations, and enhance user safety in India.

Mass Crackdown: WhatsApp Blocks 8.4 Million Accounts in India Over Violations

With the termination of more than 8.4 million accounts in only one month, WhatsApp has demonstrated its commitment to taking a firm position against fraudulent activities.  This action, which was carried out by the parent business Meta, is intended to reduce platform misuse and improve platform security.  As a result of an increase in user reports that indicate suspicious conduct and scams, the decision was made.

According to the most recent Transparency Report published by WhatsApp, more than 8.45 million accounts in India were blocked between the dates of August 1 and August 31, 2024.  In accordance with India's Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, this enforcement is being carried out, which further demonstrates Meta's dedication to creating a more secure digital environment.

There were a total of 1.66 million accounts that were instantly removed from the prohibited list owing to serious infractions.  In addition, WhatsApp demonstrated improved surveillance by proactively identifying and blocking over 1.6 million accounts before getting any complaints from users.

The following are some of the primary reasons for the bans:

  • Messages sent in bulk, spam, and fraudulent actions are all examples of violations of the terms of service.
  • Engaging in activities that are in violation of Indian laws is referred to as illegal activities.
  • Reports of inappropriate behavior, harassment, and abuse from users.

Maintaining the integrity of the platform is a top issue for WhatsApp, given that India is one of the company's largest markets.  Not only did WhatsApp receive 10,707 user complaints in August, but 93% of those concerns resulted in rapid action being taken.  By making these measures, WhatsApp is demonstrating its continued commitment to protecting the safety and confidence of its users.

Information referenced in this article is from Live Mint